Returns

Returns & Replacements 

Due to the bespoke nature of our products, we cannot offer refunds or replacements for any items. However, if there are manufacturing faults with the item we will replace them free of charge - if we are notified within 5 working days of delivery.

Cricket Bats come with 12 months warranty on any manufacturing issue. If your bat develops a fault, please get in contact with us and we will arrange a repair or replace the bat. Please note that it is up to the manufacturer to decide if the bat is faulty as we will not replace bats which have developed faults due to careless use.

If we have sent you the wrong item we will replace it or offer a discount. You will have to notify us that the item you have received is incorrect within 5 working days of receiving the delivery.

Contact Information

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0808 1200 634

Cricket Haven
34 New House
67-68 Hatton Garden
London
EC1N 8JY

Unfortunately, we cannot accept visitors at the address above.

Service & Support

Delivery

Returns

Terms & Conditions

Payment

We accept all major credit cards, cheques and bank transfers.

You can pay online or over the phone by calling 0808 1200 634.